8. WAITING UNTIL THERE IS A PROBLEM TO PROVIDE FEEDBACK. As a pastor, I understand the importance of encouraging others. It empowers others to reach their fullest potential.
Furthermore, it motivates them to want to go the extra mile. Because I can fall victim to the tyranny of the urgent, sometimes I’m encouragement-challenged. Moreover, since I am results oriented, my tendency is to only speak up when expectations aren’t met. Experience has taught me that this can create a culture of fear. I need to discipline myself to encourage my staff, leaders, and members more. As Tom Peters has said, "Reward excellent failures. Punish mediocre successes."
